FAQs ＆ Contact US
INFORMATION REGARDING
THE BEST OFFERS FOR ALL PARTICIPANT
INFORMATION REGARDING
THE BEST OFFERS FOR ALL PARTICIPANT
Contact Us.
The responses will be sent to you as soon as we can.
If you are not able to read or write Japanese, don't worry—all operations are conducted in English.
The responses will be sent to you as soon as we can.
If you are not able to read or write Japanese, don't worry—all operations are conducted in English.
East Dive FAQs
What is the best time of year to dive in Tokyo?
Thanks to the warm waters brought by Kuroshio Current, you can enjoy comfortable diving temperatures around Japan. The best months of the year in terms of temperature and marine life are July through to December,
Which dive sites does East Dive visit?
Click here to see more information about the other dive sites we offer.
What are the depths of the dive sites?
All of the dive sites we visit have areas suitable to divers who have an Open Water Certificate (certified to dive up to 18 meters), and some have areas suitable for Advanced Divers (certified to dive up to 30 meters).
Is equipment provided?
At East Dive we can provide you with all the necessary equipment. These include a mask, snorkel, fins, boots and a weight belt. Additionally, we have BCDs, regulators, wetsuits, drysuits and dive computers available to rent.
If a friend / partner is a certified diver or non-diver, can they come on the same trip with me whilst I’m on the course?
If your friend/partner is certified then they can participate in a fun dive while you do your training. On the last dive of the open water course you can both dive together.
If your friend/partner is a non-diver then they can take part in the Discover Scuba Diving Course. This consists of one dive in confined waters, one open water dive on Day 1 and one open water dive on Day 2.
I have forgotten / lost my certification card / license, can I still dive?
Yes, as long as evidence of certification can be provided eg. log book or verification letter from your certifying dive company. You can do this by contacting your original certifying organisation. We can provide assistance in this area if you were certified through PADI.
Can you pick me up from my accommodation?
We only provide a pickup service from Atami Station. Click here for more information regarding station pickups.
Who do solo travellers dive with?
Solo divers will be paired with another solo traveller or a dive guide as their buddy.
Does East Dive provide guided dives?
All of our dives are guided by a PADI certified professional.
When can I fly next after diving?
It is recommended that you allow at least 24 hours after your last dive before flying. You can fly, then dive the same day, however not dive then fly. Other activities to avoid are skydiving, hot air ballooning and high altitude mountain climbing.
What requirements are there to participate in the learn to dive course? (Open Water)
Ability to tread water for 10 minutes and swim 200m or 300m with a snorkel and fins. Minimum age is 10 years old.
Do I need a dive medical to complete the Open Water course?
Some medical conditions may prevent you from diving. You will be required to obtain a dive medical certificate if you have a positive response to any of the questions on the Diver’s Medical Questionnaire.
A positive response to any question indicates that there is a pre-existing condition that may affect your safety while diving and you must consult a medical practitioner preferably with experience in diving medicine to obtain a dive medical certificate, preferably in English, which states that you are fit to undertake recreational diver training. This medical certificate must be valid within 90 days of course commencement. If you are unsure about a specific medical condition, please check with your doctor before making your reservation.
What happens if I fail my dive medical?
If you fail your dive medical, you can cancel your 5 Day Learn To Dive course with no charge from EastDive.
I am a certified diver, do I need a medical?
Some medical conditions may prevent you from diving. If you answer 'yes' to any of the questions below you will need to consult a doctor and provide us with a medical certificate stating you are “fit to dive” prior to your dive trip.
I am continuing my education as a diver, do I need a medical? (Advanced, Resue, and Nitrox courses)
Yes, some medical conditions may prevent you from diving.
You will be required to obtain a dive medical certificate if you have a positive response to any of the questions on the Diver’s Medical Questionnaire.
A positive response to any question indicates that there is a pre-existing condition that may affect your safety while diving and you must consult a medical practitioner preferably with experience in diving medicine to obtain a dive medical certificate, preferably in English, which states that you are fit to undertake recreational diver training. This medical certificate must be valid within 12 months of course commencement. If you are unsure about a specific medical condition please check with your doctor prior to making your reservation.
What do I bring to the pool and theory sessions?
You will need to bring swimwear, a towel, a dive medical if required, and any other personal items you might need.
How many people will be in my class?
The maximum student to instructor ratio is 8 students to 1 instructor.
What language can I complete the Open Water Course in?
All of our guided dives and courses can be completed in either English or Japanese?
Can I do 3 dives in a day?
Due to our schedule, we do a maximum of two dives per day.
What happens if conditions are too bad to dive in?
If conditions in the ocean prove to be un-diveable due to extreme weather, we will contact you and let you know beforehand. The cost of the dive tour would be refunded.
If we have already departed in the morning, we will relocate to a different point on the peninsula where the conditions are calmer. Please understand that conditions may cause us to change dive sites on the day.
I am visiting with my children. What activities can they participate in?
If they do not already have a Junior Open Water Diver Certification, children ages 10 and up can participate in our Discover Scuba Diving course.
I am concerned about the fit of the wet suits and/or boots. What size can you accommodate?
We have wetsuits that can fit up to 190cm tall, 100kg man. Our largest boots are 30cm (US men’s size 12/EU men’s size 46.5).
Do you need to use a dry suit when diving in the winter?
We would recommend that you wear a dry suit during the colder months, which is from about the middle of December until April, or when the underwater temperature is less than 20 degrees. Ultimately it is up to your comfort level, and you are welcome to dive without a dry suit if you don’t feel the cold. If you are unsure, please ask our staff.
I haven’t used a dry suit before. Do I need to take a specialisation course?
If you don’t have dry suit experience we will give you a short explanation of how to use a dry suit. After a practice dive, you can enjoy diving with a dive suit for the second dive. You don’t need to have taken a specialised course for this.
I have not dived in the last 2 years. I would like to do a refresher course. How much does this cost?
We can do a practice drive with you in the ocean for your first dive of the day to get you up to speed. We will cover things like setting up the equipment and buoyancy control.
I would like to book an Open Water course. Do I need to train for three consecutive days?
You can complete the course in three consecutive days OR you can do the pool dives (1 day) and ocean dives (two days) separately.
I would like to take the Open Water diver course, but I am not a good swimmer. Can I still complete the course?
It is possible for you to complete the course without being a strong swimmer. However, some portions of the course require you to demonstrate some swimming skills. Therefore, we would recommend that you have at least basic swimming ability.
What is the best time of year to dive in Tokyo?
Thanks to the warm waters brought by Kuroshio Current, you can enjoy comfortable diving temperatures around Japan. The best months of the year in terms of temperature and marine life are July through to December,
Which dive sites does East Dive visit?
Click here to see more information about the other dive sites we offer.
What are the depths of the dive sites?
All of the dive sites we visit have areas suitable to divers who have an Open Water Certificate (certified to dive up to 18 meters), and some have areas suitable for Advanced Divers (certified to dive up to 30 meters).
Is equipment provided?
At East Dive we can provide you with all the necessary equipment. These include a mask, snorkel, fins, boots and a weight belt. Additionally, we have BCDs, regulators, wetsuits, drysuits and dive computers available to rent.
If a friend / partner is a certified diver or non-diver, can they come on the same trip with me whilst I’m on the course?
If your friend/partner is certified then they can participate in a fun dive while you do your training. On the last dive of the open water course you can both dive together.
If your friend/partner is a non-diver then they can take part in the Discover Scuba Diving Course. This consists of one dive in confined waters, one open water dive on Day 1 and one open water dive on Day 2.
I have forgotten / lost my certification card / license, can I still dive?
Yes, as long as evidence of certification can be provided eg. log book or verification letter from your certifying dive company. You can do this by contacting your original certifying organisation. We can provide assistance in this area if you were certified through PADI.
Can you pick me up from my accommodation?
We only provide a pickup service from Atami Station. Click here for more information regarding station pickups.
Who do solo travellers dive with?
Solo divers will be paired with another solo traveller or a dive guide as their buddy.
Does East Dive provide guided dives?
All of our dives are guided by a PADI certified professional.
When can I fly next after diving?
It is recommended that you allow at least 24 hours after your last dive before flying. You can fly, then dive the same day, however not dive then fly. Other activities to avoid are skydiving, hot air ballooning and high altitude mountain climbing.
What requirements are there to participate in the learn to dive course? (Open Water)
Ability to tread water for 10 minutes and swim 200m or 300m with a snorkel and fins. Minimum age is 10 years old.
Do I need a dive medical to complete the Open Water course?
Some medical conditions may prevent you from diving. You will be required to obtain a dive medical certificate if you have a positive response to any of the questions on the Diver’s Medical Questionnaire.
A positive response to any question indicates that there is a pre-existing condition that may affect your safety while diving and you must consult a medical practitioner preferably with experience in diving medicine to obtain a dive medical certificate, preferably in English, which states that you are fit to undertake recreational diver training. This medical certificate must be valid within 90 days of course commencement. If you are unsure about a specific medical condition, please check with your doctor before making your reservation.
What happens if I fail my dive medical?
If you fail your dive medical, you can cancel your 5 Day Learn To Dive course with no charge from EastDive.
I am a certified diver, do I need a medical?
Some medical conditions may prevent you from diving. If you answer 'yes' to any of the questions below you will need to consult a doctor and provide us with a medical certificate stating you are “fit to dive” prior to your dive trip.
- Since completing your last dive medical assessment have you suffered any illness or injury that may affect your ability to dive safely?
- Are you currently suffering any illness or injury?
- Are you currently taking any prescription medication other than the contraceptive pill?
- Is there any other condition, fact or circumstance that may affect your fitness or ability to dive safely?
I am continuing my education as a diver, do I need a medical? (Advanced, Resue, and Nitrox courses)
Yes, some medical conditions may prevent you from diving.
You will be required to obtain a dive medical certificate if you have a positive response to any of the questions on the Diver’s Medical Questionnaire.
A positive response to any question indicates that there is a pre-existing condition that may affect your safety while diving and you must consult a medical practitioner preferably with experience in diving medicine to obtain a dive medical certificate, preferably in English, which states that you are fit to undertake recreational diver training. This medical certificate must be valid within 12 months of course commencement. If you are unsure about a specific medical condition please check with your doctor prior to making your reservation.
What do I bring to the pool and theory sessions?
You will need to bring swimwear, a towel, a dive medical if required, and any other personal items you might need.
How many people will be in my class?
The maximum student to instructor ratio is 8 students to 1 instructor.
What language can I complete the Open Water Course in?
All of our guided dives and courses can be completed in either English or Japanese?
Can I do 3 dives in a day?
Due to our schedule, we do a maximum of two dives per day.
What happens if conditions are too bad to dive in?
If conditions in the ocean prove to be un-diveable due to extreme weather, we will contact you and let you know beforehand. The cost of the dive tour would be refunded.
If we have already departed in the morning, we will relocate to a different point on the peninsula where the conditions are calmer. Please understand that conditions may cause us to change dive sites on the day.
I am visiting with my children. What activities can they participate in?
If they do not already have a Junior Open Water Diver Certification, children ages 10 and up can participate in our Discover Scuba Diving course.
I am concerned about the fit of the wet suits and/or boots. What size can you accommodate?
We have wetsuits that can fit up to 190cm tall, 100kg man. Our largest boots are 30cm (US men’s size 12/EU men’s size 46.5).
Do you need to use a dry suit when diving in the winter?
We would recommend that you wear a dry suit during the colder months, which is from about the middle of December until April, or when the underwater temperature is less than 20 degrees. Ultimately it is up to your comfort level, and you are welcome to dive without a dry suit if you don’t feel the cold. If you are unsure, please ask our staff.
I haven’t used a dry suit before. Do I need to take a specialisation course?
If you don’t have dry suit experience we will give you a short explanation of how to use a dry suit. After a practice dive, you can enjoy diving with a dive suit for the second dive. You don’t need to have taken a specialised course for this.
I have not dived in the last 2 years. I would like to do a refresher course. How much does this cost?
We can do a practice drive with you in the ocean for your first dive of the day to get you up to speed. We will cover things like setting up the equipment and buoyancy control.
I would like to book an Open Water course. Do I need to train for three consecutive days?
You can complete the course in three consecutive days OR you can do the pool dives (1 day) and ocean dives (two days) separately.
I would like to take the Open Water diver course, but I am not a good swimmer. Can I still complete the course?
It is possible for you to complete the course without being a strong swimmer. However, some portions of the course require you to demonstrate some swimming skills. Therefore, we would recommend that you have at least basic swimming ability.
